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Full Service Moving Company vs. Moving Broker

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Full Service Moving Company vs. Moving Broker

Updated: Oct 13, 2023


When planning a move, it’s crucial to be aware of the potential risks associated with hiring moving brokers. While legitimate moving brokers can provide convenience and competitive pricing, there is also a risk of falling victim to scammers. In this blog post, we will explore the advantages of hiring a reputable full-service moving company and provide tips on how to avoid moving broker scams.

Full-Service Moving Companies:

A reputable full-service moving company offers comprehensive moving services, including packing, loading, transportation, and unloading. Here are the key advantages of hiring a full-service moving company:

A. Price:  Reputable full-service moving should give you as accurate as possible estimate through a video chat of your move or an in home estimate that would guarantee there will be no surprises at the time on the move.

B. Professional Expertise: Full-service movers have trained professionals who specialize in efficient moving techniques. They use the latest equipment and materials to ensure the safe and secure transportation of your belongings.

C. Accountability and Reliability: A reputable full-service moving company takes responsibility for the entire moving process and is more likely to prioritize customer satisfaction. They provide transparent pricing and detailed contracts outlining the services included.

D. Liability Coverage: Legitimate full-service moving companies take responsibility for the safety and security of your belongings. They provide Liability coverage to protect your valuables during the move. In the event of any damage or loss, they are accountable and will compensate you accordingly.

E. Customized Services: Full-service moving companies offer tailored solutions to meet your specific needs. They can accommodate unique requirements such as delicate items or long-distance and local moving.

The Risks of Scamming Moving Brokers:

While some moving brokers operate ethically, there are unfortunately scams and fraudulent practices within the industry. Here are the risks associated with hiring unscrupulous moving brokers:

A. Low Ball Bids: Unethical moving brokers may offer unrealistically low prices to attract customers, only to increase the cost once the move is underway.

B. Hidden Costs and Unreliable Quotes: Dishonest moving brokers may provide misleading quotes that seem attractive initially, only to add hidden costs later. This can lead to unexpected expenses and financial strain. Reputable full-service movers, on the other hand, provide transparent and accurate cost estimates.

C. False Advertising: Unethical moving brokers may use false advertising or misrepresent themselves as reputable moving companies or a full-service moving company to gain customers’ trust.

D. Poor Communication: Dishonest moving brokers may avoid answering questions or providing detailed information about the moving process,  or give wrong information about the move making it challenging to assess the reliability of their services.

Protecting Yourself from Moving Fraud:

To protect yourself from moving fraud, take the following steps when hiring a moving company:

A. Research the Company: Conduct extensive research on the moving company, including reading reviews and checking their credentials, such as their license and insurance and truck count  information through the Department of Transportation website 

B. Get a Written Contract: Obtain a detailed written contract that outlines the services included, the pricing, and the timeline for the move. Be wary of any company that refuses to provide a written contract.

C. Get an In-Home Estimate or a Video Estimate: Ask your moving company for an in-home or video estimate to make sure you have the exact price so there will not be unexpected expenses and financial strain

D. Avoid Unrealistic Bids: Be wary of moving companies that offer unrealistically low prices or significantly lower bids than other companies. This is often a red flag for moving fraud.


Choosing between a full-service moving company Vs a moving broker can be challenging, but taking the time to research and compare different options is essential to avoid moving fraud. A reputable full-service moving company offers professional expertise, accountability, and customized services, ensuring a safe and secure move. On the other hand, some moving brokers engage in fraudulent activities, such as low ball bids, false advertising, and poor communication. Protect yourself from moving fraud by conducting thorough research, getting a written contract, in-home estimates and avoiding unrealistic bids.