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Privacy Policy

Last updated: Nov 21, 2025

This Privacy Policy explains how Brooklyn Moving Inc (“Brooklyn Moving Inc,” “we,” “us,” or “our”) collects, uses, shares, and protects your information when you visit https://brooklynmovinginc.com/ (the “Site”) or interact with us in other ways.

Brooklyn Moving Inc operates an online moving marketplace and information platform. We are not a moving carrier and do not own trucks or moving crews. Instead, we help users discover and connect with independent moving companies (“Movers”) in Brooklyn and nearby areas.

This Privacy Policy applies to information we collect through the Site and related services. It does not apply to how independent Movers or other third parties handle your data. Their use of your information is governed by their own privacy policies.

By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information we collect

We collect information in three main ways: information you provide directly, information collected automatically, and information from third parties.

1.1 Information you provide directly

You may provide information when you:

  • Submit a quote or information request form
  • Ask us to match you with Movers
  • Subscribe to emails or resources
  • Communicate with us by email, phone, or contact form
  • Leave reviews, testimonials, or complete surveys

This may include:

  • Contact details – name, phone number, email address
  • Move details – origin and destination, type and size of home, move date or window, inventory or description of belongings, special requirements
  • Preferences – budget range, type of service (full service, labor-only, packing, storage, etc.)
  • Communications – the content of messages you send to us about your move or our platform

You are not required to provide this information, but we may not be able to respond to your request or match you with Movers without it.

1.2 Information collected automatically

When you visit the Site, we may automatically collect:

  • Usage data – pages visited, links clicked, time spent on pages, referring/exit pages, and general navigation patterns
  • Device and log information – IP address, browser type and version, operating system, device identifiers, date and time of requests
  • Cookies and similar technologies – small files stored on your device that help us recognize your browser, remember preferences, and understand how the Site is used

You can control cookies through your browser settings. Disabling some cookies may affect how the Site functions.

1.3 Information from third parties

We may receive information about you from:

  • Analytics and advertising partners – aggregated data about Site traffic and usage
  • Marketing and email tools – information about whether you opened or clicked our emails
  • Movers and partners – limited feedback about leads or bookings you may have made after we passed your information to them
  • Public sources – such as public business listings or review platforms when we research or verify Movers

2. How we use your information

We use the information we collect to operate the marketplace and improve your experience, including to:

  • Provide and improve our services
    • Process your quote or information requests
    • Match you with Movers that appear to fit your route, timing, and needs
    • Maintain and improve the functionality, security, and performance of the Site
  • Connect you with independent Movers
    • Share your contact and move details with one or more Movers so they can contact you with quotes or information
    • Help you compare options based on the information you provide
  • Communicate with you
    • Respond to your questions and support requests
    • Send service-related messages and confirmations
    • Share moving guides, checklists, or updates about our marketplace (where permitted)
  • Analytics and personalization
    • Understand how visitors use the Site
    • Diagnose technical issues and improve content and layout
    • Tailor content or recommendations to your general interests
  • Marketing (where permitted by law)
    • Send newsletters, promotions, or announcements about our services
    • Measure and improve the effectiveness of our marketing campaigns
  • Legal and security purposes
    • Protect the rights, property, or safety of Brooklyn Moving Inc, our users, and the public
    • Detect, prevent, and respond to fraud, abuse, or security incidents
    • Comply with legal obligations and enforce our Terms and other policies

Where required by law, we will rely on your consent or another valid legal basis for processing.

3. How we share your information

We do not sell your personal information for money. We may share information in the following ways:

3.1 With independent Movers

Because we operate as a marketplace:

  • When you submit a quote or information request through the Site, we may share your contact details and move information with one or more independent Movers or related service providers so they can contact you directly with quotes or questions.
  • These Movers are independent businesses, not employees or agents of Brooklyn Moving Inc. Their use of your information is governed by their own privacy policies and terms, not this Privacy Policy.

We encourage you to review the privacy policies of any Mover you choose to work with.

3.2 With service providers who work on our behalf

We may share information with trusted third-party service providers that help us operate the Site and our business, such as:

  • Website hosting and maintenance
  • Analytics and performance monitoring
  • Email and marketing tools
  • Customer support tools
  • Security and anti-fraud services

These providers are authorized to use your information only as necessary to perform services for us.

3.3 For legal and safety reasons

We may disclose information if we believe it is reasonably necessary to:

  • Comply with a law, regulation, legal process, or governmental request
  • Protect the rights, property, or safety of Brooklyn Moving Inc, our users, or others
  • Enforce our agreements, policies, and Terms and Conditions
  • Detect, prevent, or address security, fraud, or technical issues

3.4 Business transfers

If we are involved in a merger, acquisition, financing, sale of assets, reorganization, or similar transaction, your information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

4. Cookies and analytics

We may use cookies, pixels, and similar technologies to:

  • Remember your preferences (for example, form inputs or language)
  • Analyze Site traffic and usage trends
  • Improve Site performance and user experience
  • Support marketing and advertising efforts

We may use third-party analytics tools (such as Google Analytics) that set their own cookies and collect information according to their own privacy policies.

Most browsers allow you to manage or delete cookies. If you block cookies, some features of the Site may not work properly.

5. Data retention

We keep personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Provide services you requested (such as processing your lead and connecting you with Movers)
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it, or, if that is not possible (for example, in backup archives), we will securely store it and isolate it from further use.

6. Data security

We use reasonable technical, administrative, and physical safeguards designed to help protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. You use the Site at your own risk.

7. Your choices and rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

  • Access – request a copy of the personal information we hold about you.
  • Correction – ask us to correct or update inaccurate or incomplete information.
  • Deletion – request deletion of certain information, subject to legal obligations.
  • Restriction or objection – request that we limit or stop certain processing.
  • Marketing preferences – opt out of receiving marketing emails from us by using the unsubscribe link or contacting us directly.

To exercise your rights or update your preferences, please contact us using the details in the Contact us section below. We may need to verify your identity before responding to some requests.

If your local laws provide additional rights (for example, certain U.S. state privacy laws), we will respect those rights in accordance with applicable regulations.

8. Third-party websites and services

The Site may contain links to third-party websites, content, or services, including:

  • Movers’ websites
  • Review platforms
  • Social media or partner sites

We are not responsible for the privacy practices or content of these third parties. When you leave our Site or click a link, we encourage you to review the privacy policy of that site before providing any information.

9. Children’s privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us.

10. International visitors

Our Site is operated from the United States, and your information may be stored and processed in the United States or other countries. These locations may have different data protection laws than your country of residence.

By using the Site, you acknowledge that your information may be transferred to and processed in the United States, subject to safeguards described in this Policy and applicable law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

If we make material changes, we may provide additional notice (for example, by posting a prominent notice on the Site). Your continued use of the Site after changes become effective means you accept the updated Policy.

12. Contact us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Brooklyn Moving Inc
Website: https://brooklynmovinginc.com/
Email: [email protected]